Privacy-Policy

    Information Collection: We collect personal information, such as name, email address, and shipping address, when you place an order or register an account on LuxeLuster. This information is necessary for order processing, account management, and customer service purposes.

    Use of Information: Your personal information is used to fulfill orders, communicate with you about your purchases, and provide customer support. We may also use your email address to send you promotional offers and updates about our products and services, but you can opt out of these communications at any time.

  • Data Security: We take the security of your personal information seriously and implement industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure socket layer (SSL) technology, and regular security audits.
  • Third-Party Services: We may use third-party services, such as payment processors and shipping providers, to facilitate transactions and deliver orders. These service providers have their own privacy policies and may collect and use your information in accordance with their own practices.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. You can control cookies through your browser settings and opt out of certain tracking activities, but this may affect your ability to use some features of our website.
  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. If you no longer wish to use our services, you can request to have your account and associated data deleted.
  • Children's Privacy: Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete it. [email protected]
  • Information Sharing: We may share your personal information with trusted third parties, such as suppliers and service providers, to facilitate transactions and deliver orders. We do not sell or rent your personal information to third parties for their marketing purposes.
  • Legal Compliance: We may disclose your personal information as required by law or to protect our rights, property, or safety, or the rights, property, or safety of others. This may include responding to lawful requests from law enforcement or government agencies.
  • International Transfers: Your personal information may be transferred to and processed in countries outside of your own, where data protection laws may be different. By using our services, you consent to the transfer of your information to such countries.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials and for restricting access to your account. You should choose a strong, unique password and enable two-factor authentication if available.
  • Updating Your Information: You can update or correct your personal information by logging into your account or contacting us directly. We will make reasonable efforts to accommodate your request in a timely manner.
  • Changes to Privacy Policy: We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or sending you an email notification.
  • Opt-Out: You have the right to opt out of receiving promotional communications from us by following the instructions provided in the emails we send or by contacting us directly. However, please note that you may still receive transactional or administrative communications related to your account or orders.
  • Contact Information: If you have any questions or concerns about our privacy practices or this policy, please contact us at [email protected]. We are committed to addressing your inquiries and resolving any issues promptly and transparently.
  • Data Subject Rights: Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete it. You may also have the right to restrict or object to certain processing activities. Please contact us for assistance with exercising these rights.
  • Consent: By using our website and providing your personal information, you consent to the collection, use, and disclosure of your information as described in this privacy policy.
  • Data Protection Officer: We have appointed a data protection officer to oversee our privacy practices and ensure compliance with applicable data protection laws. If you have any questions or concerns about our privacy policy or practices, you can contact our data protection officer at [email protected].
  • Effective Date: This privacy policy is effective as and applies to all users of our website and services. Your continued use of our website constitutes acceptance of this policy and any updates or changes thereto.